We’re sorry to hear something wasn’t quite right with your order — but don’t worry, we’ve got you covered!
Received a Defective Product?
If your item arrives defective, please reach out to us within 30 days of your purchase. We’ll be happy to help and process your return free of shipping charges.
Start Your Return
To begin, simply click the link below to start the return process through our Orders & Returns Portal:
You can choose to return your order for either a replacement or a refund by visiting our customer portal—whichever works best for you.
This is the fastest way to get a Return Merchandise Authorization (RMA) and keep things moving smoothly!
Please Note
While we’re happy to help with product issues, we cannot reimburse any labor or installation costs that result from the installation of incorrect or defective parts.
By clicking the link above, you will be directed to our Orders & Returns portal:
Once you access the portal, all items eligible for return will have the 'Start a Return' button under the tracking information: